Tuesday, June 22, 2010

A rubbish example of follow up

Last Tuesday, I tried to contact NSW Maritime to let them know that one of their rubbish traps was busted and no longer collecting rubbish. As their call centre closes at 4.30pm, and there appears to be no option to leave a message, I tried using a form on their web site to lodge a report.

One week later, the trap is still broken. I had another look at the contact page at NSW Maritime to see who to call. It told me to call 131256 - but when I did so, the options that the computerised voice gave me didn't match what was listed on the website. I had no idea what option is select, so I just took a punt.

At least the bloke that I spoke to seemed to have some idea of what I was talking about. We'll see how long it takes them to hook the boom back up to the trap. I wonder what happened to my first attempt at contact? Have the gremlins been attacking the Maritime computer network as well?

4 comments:

張盈 said...
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文群文群 said...
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黃怡 said...
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子帆子帆 said...
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