Thursday, September 16, 2010

How to attract people to public transport

Public transport is one area that cops a beating from vandals. Big graffiti murals on trains make the news, but the acres of small tags spread across all the bus infrastructure has been forgotten about. Bus shelters, seats and signage are repeatedly hit by vandals. Cleaning a shelter or seat isn't that hard, but cleaning the signage tends to result in the information on the sign being erased by the chemical cleaning agents.

Apart from being a mess, this sign is out of date. It advertises a "travelpass", which has been replaced by the "mybus" or "myzone" travel system. I guess the people in charge of marketing the new ticketing system forgot about cleaning up and updating all the bus info poles out there in the suburbs.

What continues to frustrate me is that a bus driver pulls up at this spot every 15 minutes or so between 6am and 8pm. Dozens of bus drivers would see the state of this sign (and many others like it) every day. However, none can ever be bothered to report the vandalism. The excuse from Sydney Buses is that councils are responsible for the seating and signage. Fine - but why is there no mechanism for communicating damage to that infrastructure between Sydney Buses and councils? Why do Sydney Buses just wash their hands of the matter and claim that it is somebody else's problem?

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