Saturday, May 9, 2009

Weekly roundup

Just for kicks, I decided to count all the emails that I've received from the RTA, Sydney Water, Australia Post, RailCorp, Energy Australia and Canada Bay Council - 199 to date.  They are all either automated replies from their online logging systems, or responses to say that they've cleaned up the mess.  I guess that's not bad going.

The pile of correspondence from these same entities is approaching an inch thick as well.  

In some cases, this avalanche of reporting has had a good result.  Energy Australia has certainly improved its response time in regard to cleaning up its kiosks.  Australia Post seems to have woken up and realised that it has a problem.  The RTA is not hesitating to clean up its "problem spots".

RailCorp remains a disaster area though.  They are as intransigent as ever.  This email was forwarded to me this week by my compadre:

This is an automatically generated Delivery Status Notification.
Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

So now you can't even reply to emails sent out by the RailCorp feedback system.  

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