Weekly roundup

Just for kicks, I decided to count all the emails that I've received from the RTA, Sydney Water, Australia Post, RailCorp, Energy Australia and Canada Bay Council - 199 to date.  They are all either automated replies from their online logging systems, or responses to say that they've cleaned up the mess.  I guess that's not bad going.

The pile of correspondence from these same entities is approaching an inch thick as well.  

In some cases, this avalanche of reporting has had a good result.  Energy Australia has certainly improved its response time in regard to cleaning up its kiosks.  Australia Post seems to have woken up and realised that it has a problem.  The RTA is not hesitating to clean up its "problem spots".

RailCorp remains a disaster area though.  They are as intransigent as ever.  This email was forwarded to me this week by my compadre:

This is an automatically generated Delivery Status Notification.

 

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

 

       feedback@staterail.nsw.gov.au

So now you can't even reply to emails sent out by the RailCorp feedback system.