The pile of correspondence from these same entities is approaching an inch thick as well.
In some cases, this avalanche of reporting has had a good result. Energy Australia has certainly improved its response time in regard to cleaning up its kiosks. Australia Post seems to have woken up and realised that it has a problem. The RTA is not hesitating to clean up its "problem spots".
RailCorp remains a disaster area though. They are as intransigent as ever. This email was forwarded to me this week by my compadre:
This is an automatically generated Delivery Status Notification.Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail email@example.com
So now you can't even reply to emails sent out by the RailCorp feedback system.