A search of the Sydney Water web site for the term "graffiti" returns no useful hits if one is minded to report some vandalism of their infrastructure.
The first document contains the word "graffiti", but only in that you do not have to worry so much about water restrictions if you are removing graffiti.
That said, their contact management system is first class - although note that the drop down list of categories makes no mention of graffiti.
I do like the ability to attach documents (in my case, photos) to your question.
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